Privacy Policy

This document outlines the PRIVACY POLICY for our website, www.titanbet.com, as well as its related mobile apps, which we will refer to as the \" Website \".

This Privacy Policy has been valid since May 25, 2018. We reserve the right to modify this policy at any time. In the event of any changes, updates will be reflected on this page, along with the date these changes take effect. effect.

This policy has been developed in alignment with the General Data Protection Regulation (GDPR), “ GDPR ”), (Regulation (EU) 2016/679).

In the following sections, our Privacy Policy elaborates on how we handle your personal information, and we highly recommend that you review it thoroughly. Recognizing that many people have hectic schedules, we have also provided a concise summary of our data processing practices, outlining how and why we collect your personal details. Generally, we will collect only the personal information necessary to provide you with our services. For instance, if you wish to participate in gambling, we will need details such as your name, username, contact information, birth date, and address to create your account. data.

We will also gather data regarding the games you participate in to track your wins and ensure you receive your payouts accordingly. An additional crucial reason for processing your personal data is to meet our legal and regulatory responsibilities. To offer gambling services, we are obligated to hold a valid license. Thus, compliance with this license may require us to gather further information about you. Our primary objective is to process your personal data only when absolutely necessary. We are committed to safeguarding your data and ensuring your safety and enjoyment of our services. winnings to you.

1.1. The Privacy Policy details how Universe Entertainment Services Malta Limited, a company registered in Malta (company number C 60452), collects and manages Personal Information (as described in section 2.1 below). For any inquiries regarding this Privacy Policy or the management of your Personal Information, please reach out to us at 1.2. By utilizing our Services, you confirm that you have reviewed and consented to the stipulations of this Privacy Policy, agreeing that UEM and our Group companies, alongside any partners and subcontractors, will process your Personal Information in line with this policy, including for the purposes outlined in section 5 below. Should you prefer not to provide your Personal Information as outlined herein, we advise you not to enter such information on the Website or provide it in any other manner. Please note, however, that withholding your Personal Information may limit your ability to access certain services. 1.3. Terms that are capitalized but not defined within this Privacy Policy will have the meanings assigned to them in the Terms & Conditions. 2.1. To ensure the effective operation of the Website, we gather your Personal Information. \" Personal Information \" refers to any information that can be used to identify you personally, including your name, email, residential address, phone number, and financial information from debit or credit cards.

2.2. We collect your Personal Information through various channels, including your registration for an Account as well as information shared during communication with us. Additionally, we track transaction details, including payment card information. We may also gather Personal Information via surveys conducted by us or by third-party companies on our behalf, along with data about individuals visiting our Website. Furthermore, we record how you use the Website and our Services. Other necessary information may be collected to process your Personal Information for the objectives stated in this policy. Data we collect using Cookies and similar technologies concerns.

1. Introduction

3.1. We gather information through 'Cookies' and similar technologies (like pixel tags or links), which enable us to recognize you during your visits to the Website and enhance your experience. (\" we \", \" us \" or \" UEM \"), a company 3.2. Information obtained from 'Cookies' and similar technologies also assists us in identifying any fraudulent activity, inappropriate transactions, or abuse related to our Website and Services, and in verifying your identity by storing your device's information. 3.3. For comprehensive details concerning 'Cookies' and related technologies, please review paragraph 11 of this Privacy Policy. Further information regarding the purposes of the 'Cookies' we utilize can be found in Information gathered from external sources and our usage of it [email protected] .

We utilize data from third-party service providers, such as those focused on fraud prevention. This information can serve multiple purposes, such as assisting us in evaluating whether to accept transactions from computers, mobile devices, or other platforms by checking for any prior identification of fraudulent or abusive activity associated with these devices; detecting unauthorized use of promotions; determining the possibility of cheating or collusion; and investigating and preventing identity theft, account takeovers, or malware attacks. Third-party providers also aid us in confirming your identity by remembering and registering device details, such as device model, operating system, browser version, and IP address, helping us to ensure correct device identification. Utilization of your Personal Information 5.1. In accordance with applicable data protection laws, we will only process your Personal Information when we have a legitimate reason for doing so. Regarding your Personal Information, these justifications include: (i) when necessary to fulfill contractual obligations to you; (ii) when legally mandated; (iii) when consent is provided; and (iv) when processing your Personal Information aligns with our legitimate interests, provided it does not infringe upon your rights and interests. 5.2. Below is a compilation of the \" Purposes \" for which we (or any of our affiliates) will utilize your Personal Information. Engage in sports betting through online platforms, offering competitive odds at Titanbet.com - Titanbet.com We regret to inform you that Titanbet.com has officially ceased operations. For any inquiries or additional details, please reach out to us at the following contact: use all of the Services.

Universe Entertainment Services Malta Limited Terms & Conditions . This Privacy Our privacy guidelines for www.titanbet.com and its associated mobile applications (' Website ').

2. The information we collect

This privacy guideline became effective on May 25, 2018, and we reserve the right to amend this policy at any moment, and any modifications will be published on this page along with the date they were enacted. This policy adheres to the General Data Protection Regulation (GDPR), date of birth.

The following privacy guidelines explain how we handle your personal information in detail, and we strongly encourage and recommend that you read it thoroughly. However, we recognize that life can be hectic, so we've also crafted a concise summary outlining how and why we collect your personal information. Essentially, we will only gather the personal information necessary for providing our services. For instance, if you wish to engage in betting with us, we will require your name, username, contact information, date of birth, and address to create your account. We will also track your gaming activities to determine if you have won and ensure prompt payment of any this Privacy Policy.

3. Another key reason for processing your personal data is to adhere to our legal and technologies

regulatory responsibilities. As you might know, providing gambling services necessitates holding a license, hence, we must comply with the terms of that license, which may require us to gather additional data about you. experience.

Ultimately, our objective is to process your personal data solely when it's essential. We commit to maintaining the security of your personal information. Your satisfaction with our services and your safety are our utmost 1.1. These privacy guidelines are set forth to explain how Universe Entertainment Services Malta Limited,

registered and incorporated in Malta (company number C 60452), gathers and manages Personal Information (defined in section 2.1 below). Should you have any inquiries regarding this privacy paragraph 5.

4. policy or the handling of your Personal Information, please get in touch with us at

1.2. By utilizing our Services, you confirm that you have reviewed and accepted the terms of this Privacy Policy and that you permit UEM along with any affiliated companies, as well as any partners or subcontractors, to handle your Personal Information as stipulated in this Privacy Policy, particularly for the reasons detailed in section 5 below. If you choose not to submit your Personal Information based on the guidelines outlined in this Privacy Policy, please refrain from filling in the relevant details on the Website, or providing us with your Personal Information in any other manner. However, if you decide against sharing your Personal Information, you might not be able to 1.3. Terms that are capitalized but not defined within this Privacy Policy should be interpreted as described in the Terms & Conditions which this Policy is a part of.

5. 2.1. In the course of running the Website, we accumulate your Personal Information. ' Personal

Information ' refers to any details that can be used to specifically identify you, including your name, email address, residential address, phone number, and debit/credit card information. 2.2. We gather Personal Information that you share with us, such as when you create an Account and the information you provide in your communications with us. We also obtain data about your transactions, including details regarding your payment methods. In addition, we may collect Personal Information through surveys we conduct or engage third parties to carry out. We also gather data about visitors to our Website. rights, freedoms and interests.

Furthermore, we analyze information about how you utilize the Website and our Services. We will gather other data needed to effectively manage your Personal Information, as outlined in Data captured through Cookies and similar technologies

6. such as your name, email address, home address, phone number, and payment card details.

2.2. We gather Personal Information that you provide to us, particularly when you register for an Account and any information you share with us through communication. We also capture details about transactions you conduct, including the specifics of any payment cards used. Additionally, we might obtain Personal Information via surveys we conduct, or those performed by our partners for such purposes,

as well as information from any visitors to our Website. Furthermore, we track your interaction with the Website and our Services. We will also gather other information needed to effectively process your Personal Information for the purposes described in Data collection via Cookies and similar methods information;

3.1. We collect data using \"Cookies\" and other similar tools (like pixel tags or embedded links). This enables us to recognize you during your visits to the Website and enhances your user experience.

3.2. We also leverage data acquired through \"Cookies\" and comparable technologies to identify any fraudulent activity, inappropriate transactions, and/or misuse of our Website and Services, while also assisting in verifying your identity by storing and recalling details of your device. 3.3. To learn more about \"Cookies\" and similar technologies, please consult section 11 of this

Privacy Policy. Additional information regarding the purposes of the Cookies we employ can be found in Utilization of data acquired from third parties

We gather data from third-party service providers, including fraud prevention organizations. This information may be utilized in various ways to assist us in: (i) determining whether to approve

transactions from personal computers, mobile devices, or other platforms by checking if these Information;

devices have been linked to fraudulent or abusive transactions in the past; (ii) recognizing inappropriate utilization of promotions we may offer; (iii) uncovering whether you have (or potentially have)

engaged in cheating or colluding; and (iv) examining, reducing, and/or preventing identity theft, account takeovers, or malware threats. Third-party service providers also assist us in confirming your

identity by recording and retaining details about your device (such as model, operating system, browser version, and IP address), which aids in affirming device identification. Utilization of your Personal Information

5.1. In adherence to data protection regulations, we will process your Personal Information only when a legal justification exists. Regarding your Personal Information, these justifications include: (i) when it is necessary to deliver services to you as per our contractual relationship; (ii) when mandated by law or regulatory requirements; (iii) when you have provided your consent; and, (iv) when we have a legitimate

7. Marketing Preferences

interest in processing your Personal Information, provided this does not infringe upon your rights. 5.2. Below is a list of the Objectives for which we (including any of our affiliates) will Our team members, including agents, group participants, subcontractors, and employees, handle your Personal Information. Here's the legal foundation upon which we carry out that processing: We manage, create, and maintain your Account and related records, which includes the handling of your data. This is essential for fulfilling a contractual agreement. We aim to deliver and customize our Services for you, allowing for activities such as betting on our platform and, where relevant, moderating chat interactions. We engage in communications with you and respond to any inquiries or requests you may have. These communications are necessary for fulfilling a contract, particularly when they concern our Services; otherwise, we require your consent. will notify you in advance.

We will inform you of any changes or new features regarding our Website and Services. It is crucial for us to meet our legal obligations in relation to your Account, which involves verifying the accuracy of the information you provide.

This is a requirement to adhere to legal and regulatory standards. We adhere to applicable laws and obligations imposed by regulators in areas where our Group, including its members, holds licenses, like the Malta Gaming Authority. We investigate any suspected illegal, fraudulent, or other inappropriate activities linked to our Website and Services. This may involve cooperating with authorized bodies, such as sports governing organizations and law enforcement, for information sharing. any time by:

We carry out market research initiatives. the instructions;

We have a legitimate interest in understanding our products and services better.

We compile statistics regarding how you and others utilize our Website and Services. support .

8. Understanding your usage helps us enhance our offerings.

We aim to provide you with relevant information and assistance regarding our Services, including updates to our Services, technical enhancements to our Website, and modifications to the Terms and Conditions, as well as this Privacy Policy. This is necessary to fulfill a contract and to follow legal requirements. We keep you updated on special offers and promotions linked to our Services and those of affiliated entities, unless you've opted out of this communication. This is based on our legitimate interest in sharing pertinent information about our Services and currently available promotions. We keep you briefed on offers and promotions that you have explicitly indicated interest in. We may support any other necessary objectives that are required to fulfill our contractual commitments or that you specifically mentioned when providing your Personal Information. We log phone calls as well as online chats with our customer service representatives for training and security identification purposes. This is justified by our aim to enhance customer service through training, and it’s also essential for complying with legal or regulatory security obligations.

We may restrict your access to our Services if you have requested such a limitation. This includes adhering to any deposit, spending, or loss thresholds you establish. With your clear and informed consent, we may use your name, image, username, or location for marketing and promotional activities. Cookies: These are essential for the functioning of the Website, permitting interactions and restoring choices as you navigate between sections. This is crucial for executing the contract. Cookies: These analyze your interactions with our Website and help track our web audience while providing content based on your activities. data).

9. Updating your Personal Information

We have a legitimate interest in examining and enhancing our Website and services. team at support .

10. Your rights

Cookies: These monitor your navigation to and from our Website. We have a legitimate interest in understanding how users access our Website and implementing any commercial arrangements. under data protection law are:

Cookies: These are necessary for obeying regulatory mandates, helping us identify multiple accounts and potential fraudulent activities. request);

Cookies: These are used for marketing by third parties.

Your Personal Information Disclosure 6.1. As outlined in this Privacy Policy, we will not share your Personal Information with third parties without your explicit consent. We may disclose your data to others if you allow us to, and for the aforementioned purposes; we can also share your Personal Information with any of the following parties: 6.1.1. Any company within our Group (including their employees and subcontractors) that aids us in delivering our Services. This includes, but isn’t limited to, hosting solutions, customer support, marketing, advisory roles, or any entity that requires access to such information. 6.1.2. Any external organization that helps us provide our Services, including payment processors, customer service agents, and chat moderators. freedoms;

6.1.3. Any outside party that can assist in confirming the accuracy of your Personal Information, such as banks and credit reference agencies (a record of the search may be maintained by these parties).

6.1.4. Any third-party organizations that help us monitor our Services, which includes detecting and preventing fraud and instances of collusion. 6.1.5. Any contractors or advisors engaged in auditing our operational processes or those with a legitimate need for access. Our teams, including agents, members of the Group, subcontractors, and employees, handle your Personal Information. Here is the legal framework that justifies our handling of your data: obligation;

We use your information to create, manage, and oversee your Account and related records (this includes processing) solely through automated means;

This is essential for fulfilling a contractual agreement.

We offer and customize our Services for you, which includes enabling you to place bets and enjoy our interactive entertainment, along with (if relevant) moderating chat features. and

We are here to receive your inquiries and respond to your requests promptly. This is necessary for upholding a contract when communications pertain directly to our Services, otherwise, we rely on your consent. We keep you informed about updates pertaining to our Website and Services. only;

We are committed to meeting our legal responsibilities linked to your

Account, which involves verifying the authenticity of the information you share with us. This is essential to meet legal or regulatory standards.

We adhere to our commitments under relevant laws and to regulators in regions where our Group operates, including the Malta Gaming Authority. We are dedicated to examining and aiding in the investigation of any suspected illegal, fraudulent, or inappropriate activities tied to our Website and Services, including addressing requests from authorized bodies (such as sports governing organizations and law enforcement) for information sharing and disclosure. We conduct market research initiatives. This is in line with our legitimate interests, which helps us understand the products and services that

We compile statistics regarding the interaction with our Website and Services by you and Our legitimate interests prompt us to analyze usage patterns, allowing us to enhance our We aim to provide comprehensive information and support for our Services, including updates to our offerings, technical improvements to the Website, and modifications to the Terms & Conditions (which includes this Privacy Policy).

This is necessary for contract fulfillment and compliance with legal or regulatory requirements. We will keep you updated on offers and promotions related to our Services and those offered by

11. other entities within our Group, as long as you do not 'opt-out' from receiving these notifications.

This aligns with our legitimate interests to ensure that we can inform you about Services (and promotions) that may catch your interest. We will keep you informed about special offers and promotions you have expressly requested. We are here to support any additional objectives essential for fulfilling our contractual commitments,

or explicitly mentioned at the time when you shared your Personal Information. We record calls and live chats with our customer service representatives for training, security, and identification purposes. This is driven by our legitimate interests in enhancing our customer services through effective training, sooner.

and fulfilling legal or regulatory obligations regarding security and identification. We will restrict your access to our Services if you have asked us to do so. We adhere to any deposit, spending, or loss limits that you set on your own.

12. Contacting us

With your clear and informed consent, we may use your name, image, username, or location for promotional and marketing purposes. here .

Cookies: These are essential for the proper functioning of the Website, which includes enabling you to interact with our site and remembering your selections as you navigate through. applicable.

13. Advertising and use of Cookies

This is necessary to fulfill the contractual agreement. Cookies: These analyze how you use our Website, observe our web traffic, and tailor specific content on our site according to your interactions. This aligns with our legitimate interests in continuously improving our Website and Cookies: These monitor your navigation to and from our Website. This serves our legitimate interest in understanding how players arrive at and leave our site, thus allowing us to fulfill any business arrangements. Cookies: These are essential for compliance with regulations, which includes identifying duplicate accounts, fraudulent logins, or possible fraudulent activities. with our applications.

Cookies: These are utilized for marketing by third parties. Sharing Your Personal Information

6.1. Unless specified in this Privacy Policy, your Personal Information will not be shared with third parties without your permission. We may share your Personal Information with third parties only if you agree, and for the mentioned purposes. Furthermore, we may share your Personal Information with any of the following parties: 6.1.1. Any company in our Group (including their employees and contractors) that aids us in offering our Services, including hosting, customer support, marketing, consultancy services, or anyone who requires access to know such information. 6.1.2. Any third party helping us provide our Services, which encompasses payment processors, customer service agents, and chat moderators.

6.1.3. Any third party that assists in confirming the accuracy of your Personal Information, including banks and credit reference agencies (a record of such inquiries may be kept by them); 6.1.4. Any third party that aids us in overseeing the usage of our Services, which includes detecting and preventing fraud and collusion. Website.

6.1.5. Any contractors or consultants involved in auditing our business processes or who have the Our authorized personnel, including team members, contractors, and employees, manage your Personal Information. This includes the legal grounds on which we perform such tasks. We need to create, oversee, and handle your account along with your associated records, which involves processing relevant data. This is essential for fulfilling our contractual obligations.

Our goal is to provide and customize our Services, enabling you to engage with our games, and if necessary, overseeing chat functionalities. We aim to acknowledge and react to your inquiries and communication efficiently. Such communication is vital for executing a contract related specifically to our Services, or else it requires your consent. We will keep you informed about any updates or changes to our Website and Services. or other promotions.

To ensure we meet our regulatory duties concerning your Account, we verify the accuracy of the information you provide. This is necessary to adhere to legal and regulatory requirements. We comply with our responsibilities under relevant laws and towards regulatory bodies in regions where our Group is licensed, including Malta Gaming.

We are committed to investigating and assisting in the scrutiny of any suspected illegal, fraudulent, or inappropriate activities linked to our Website and Services. This includes responding to requests for information from authorized bodies such as sports governing organizations and law enforcement agencies. We conduct market research initiatives. This serves our legitimate interests, allowing us to gain better insights into our products and services. We analyze statistics regarding how you and others utilize our Website and Services. This is part of our legitimate interests, enabling us to understand usage patterns and enhance our offerings. visit www.allaboutcookies.org .

We want to provide you with support and updates regarding our Services, encompassing changes, technical updates, and modifications to our Terms and Conditions, which also include this Privacy Policy. This action is necessary to meet contractual obligations and legal compliance. We will notify you of promotional offers and discounts associated with our Services and those from other members of our Group, unless you opt-out of such communications. Our legitimate interests drive us to send you information about our Services along with potential promotions that align with your interests.

We aim to keep you updated on offers specifically tailored for your engagement. This includes supporting any other activities necessary to fulfill our contractual commitments or details you provided when submitting your Personal Information.

14. Security

We may record incoming and outgoing phone calls, as well as live chat interactions with our customer service representatives for the purposes of training, security, and identification. This serves our legitimate interests in training to enhance our customer service quality, and it is also required for adherence to legal security protocols. We will restrict your access to our Services if you have made such a request.

This is related to complying with any limits you’ve established regarding deposits, spending, or losses. Subject to your explicit and informed consent, we might use your name, image, username, or location for promotional and marketing purposes. Cookies: These are essential for ensuring the Website functions correctly and allows you to navigate our site seamlessly while remembering your selections. This is crucial for fulfilling the contract. Cookies: These help analyze how you interact with our Website, assess our audience, and adapt content based on your usage.

This serves our legitimate interests, enabling continuous assessment and enhancement of our Website and Services. Cookies: These monitor and track your journey to and from our Website. This aligns with our legitimate interests, helping us comprehend player traffic patterns related to our Website and facilitating any commercial arrangements. Cookies: These assist in ensuring we comply with regulations, including identifying multiple accounts, fraudulent logins, or potential deceitful activities. prevent unauthorized access.

Cookies: Certain ones are allocated for marketing by third-party organizations. Sharing Your Personal Information Policy and applicable laws.

6.1. Unless stated otherwise in this Privacy Policy, we will not share your Personal Information with third parties without your approval. You can choose to allow us to share your Personal Information with third parties, and the purposes for which we may do so include the following recipients: 6.1.1. Any entity within our Group, including its staff and contractors, that aids us in providing our Services, which may encompass hosting, customer support, marketing, and advisory services, or any parties with a legitimate need for such information. 6.1.2. Any external parties that facilitate our Services, such as payment processors, customer service agents, and chat moderators. 6.1.3. Any third parties that help verify the accuracy of your Personal Information, including financial institutions and credit agencies (noting that these third parties may maintain a record of the inquiry). 6.1.4. Any external parties assisting us in monitoring usage of our Services, including detection and prevention of fraud or collusion.

6.1.5. Any auditors or advisers evaluating our business processes, or who have the need to access such information. we need to gather such data in order to offer guidance to you;

15. Data Protection Officer

6.1.6. any law enforcement agency that has a legitimate need to access your personal details; 6.1.7. any regulatory authority or authorized organization (like a sports federation or law enforcement entity) that might have a justifiable reason to access your personal data; 6.1.8. any potential buyer of UEM's business or possible investors in it, including stakeholders in any of our affiliated companies, particularly in cases of insolvency.

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